If necessity is the mother of invention, then desperation is the mother of necessity. Desperation made MacGyver cool, which is why failure, adversity or lack of good fortune might just be the missing ingredient in your brand story.
Most businesses boast of expertise, awards and successes to the exclusion of all else. People want to buy from successful, capable companies but they also want to buy from people they can relate to, people who act human, which includes failure.
Not every failure should be for public consumption, but think about a time when necessity in your business led to a new idea or better service or product.
Maybe you were forced to scale back because of the bad economy and turned towards specialization, which led to greater success. Or it forced you to get new training that allowed you to add new services or products.
Maybe you tried, and failed, to bring a new idea to life but it led to an even better idea?
Everyone loves a story of transformation or triumph. Take Dave’s Killer Bread, whose wild success came about by the touch of an unlikely person—Dave, himself, who had been to prison and back several times only to reemerge as the Dahl family’s best baker.
We all have a wealth of mishaps, slow periods or lack of resources. Adding them to your brand message in the right way might be the very thing that connects you to your best prospects. Another way of looking at this comes from Seth Godin, who suggests saying the typical message backwards. It not only piques interest but you come off sounding more credible when you’re willing to admit what you can’t do.
(Image is from the Landfill Harmonic. Check them out!)
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